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Topic: RAM Mount Customer Service  (Read 796 times)

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christianbrat

  • "Top 3 Spot Burner" according to Nick Fish
  • Sea Lion
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  • Christian
  • Location: The Bay
  • Date Registered: May 2019
  • Posts: 1182
Lots of companies making Ram Mount style ball and socket mounts, but I just had the most pleasant Customer Service exchange I could have ever dreamed of with RAM Mounts.  My boat has its Garmin setup mounted on these, but they have been sitting in the sun and salt for almost 10 years now (while under compression from the fitting being tight)... I don't know the part numbers, or even where they were bought, but a 30 second phone call and quick email right after and they're shipping me a new setup (roughly 60 dollars) for free. Literally less than 5 minutes from me taking the pic and having an order confirmation.

10/10 will be buying all of my electronics mounts from them.
« Last Edit: July 20, 2022, 12:03:34 PM by christianbrat »
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fishbushing

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-Jason


AlsHobieOutback

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Dang, that is great to hear!  I have many that are loosing their powder coating or the balls are cracking. 
"A ship in harbor is safe, but that is not what ships are built for."

 IG: alshobie


Bushy

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Great to hear!

Bushy

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