Topic: New HOBIE hull replacement for GWS attack on 11/22/2011 (Read 6481 times)

November 29, 2011, 10:48:12 PM

I called HOBIE yesterday(11-28-2011) to ask about repairing or replacing my kayak. To my astonishment they were waiting for my call. Apparently they heard about it that week. For those who may have contributed in sharing my story with Hobie, my sincere gratitude.

When I receive my new kayak I will be looking forward to fishing on the salt with you...the members of NCKA!

Thanks again for all your support and well wishes.

And THANK YOU BIG TIME HOBIE!!!

Mahalo,

Harry

November 29, 2011, 10:51:09 PM #1

Very cool of Hobie. Way to step up!

Think they did the same for Dan, no?

November 29, 2011, 10:55:56 PM #2

Kudos to Hobie, nice to see a company step up in tough economic times...i see a revo in my future and maybe 14' Elite Race SUP..hmmmm

November 29, 2011, 11:32:49 PM #3

Stoked for you! Good to at least one nice thing come from your experience.

-Eliot

November 30, 2011, 12:06:16 AM #4

Congrats! From another Hobie owner (soon to put my kids in them). Good boats and the company is proving itself. Nice.

November 30, 2011, 05:38:46 AM #5

Way to see a company help a customer out.
Props to Hobie!

November 30, 2011, 07:00:57 AM #6

That's awesome Harry! Looking forward to fish with you on your new Hobie.

Rey

November 30, 2011, 07:10:29 AM #7

Glad to hear Hobie is taking "extra" care for their customers.

November 30, 2011, 07:36:32 AM #8

Very Happy for you on getting a brand yak. I know they've done the same during the 07 BH encounter. The owner of Sunrise Mountain Sports was proudly telling me of having the honor of swapping new hulls.
Makes me proud to own a Hobie.

November 30, 2011, 08:02:08 AM #9

Yep, Dan got a new Adventure from the ordeal. I'm sure his munched hull is hanging on the wall in the Presidents office now. Looks like Hobies VP will get a wall onriment as well now! hahah....

November 30, 2011, 08:09:40 AM #10

Now that is customer service. Very nice indeed...

November 30, 2011, 08:28:03 AM #11

Quote from: CGN-38 on November 30, 2011, 08:02:08 AM

Yep, Dan got a new Adventure from the ordeal. I'm sure his munched hull is hanging on the wall in the Presidents office now. Looks like Hobies VP will get a wall onriment as well now! hahah....

I wonder if there's a Hobie Museum for GWS encounters?

November 30, 2011, 08:52:33 AM #12

Quote from: Jerry on November 30, 2011, 08:09:40 AM

Now that is customer service. Very nice indeed...

+1

November 30, 2011, 09:06:33 AM #13

That's the way to do it!!

Allen

November 30, 2011, 10:09:17 AM #14

Glad Hobie was kind enough to give you a replacement hull!!!

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Topic: New HOBIE hull replacement for GWS attack on 11/22/2011 (Read 6481 times)

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