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Topic: Hook1 rocks yet again  (Read 2703 times)

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Herb Superb

  • Sea Lion
  • ****
  • Location: Fairfield, CA
  • Date Registered: Dec 2010
  • Posts: 2531
I got nothing but great things to say about Hook1's customer service. They are 2nd to none.


fishstrong151

  • Salmon
  • ***
  • live long and fish strong
  • Location: Hercules Bay Area
  • Date Registered: Jun 2012
  • Posts: 147
Just an update with HOOK1 customer service... after chad(hook1) found a little issue with my order. he quickly reached out and fixed it before i could call him about it +1. he then tells me to keep the wrong item for future plans+2. he also tells me he was going to put some "extras" in with the correct item +3. come home from work with a package on my door step... its the correct item plus a HOOK1 beanine with a bunch of stickers. great service from hook1. that just made my day. i think the stickers made me more happy than the actual item.  :smt001 thanks again Chad...