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Topic: Baidarka Question  (Read 2068 times)

0 Members and 1 Guest are viewing this topic.

  • Fishing is the perpetual series occasion of hope.
  • Location: San Francisco
  • Date Registered: May 2009
  • Posts: 6340
I know back when they are selling the Rod it was lifetime warranty, last weekend got the tip snap, is there a place or website I can go to get replacement or since its discontinued the warranty was null/void? Thanks
Live today for tomorrow's sake.
We make a living by what we get, but we make a life by what we give.


Uminchu Naoaki

  • Fisherman from Okinawa
  • Sea Lion
  • ****
  • Uminchu
  • my YouTube
  • Location: Sacramento
  • Date Registered: Jun 2006
  • Posts: 3071
call (909)923-2828 & they'll tell you what to do.


Yakhopper

  • Life is Good!
  • Sea Lion
  • ****
  • Location: Medford Oregon
  • Date Registered: Oct 2007
  • Posts: 4319
Just sent one back and got a replacement for $15.00
As long as they still have the same model in stock, If not than they will send you whatever they deem to be the closest in value.
Okuma is great on customer service :smt002

See Ya Soon,
Eric / Yakhopper
Hobie Outback (dune)


Uminchu Naoaki

  • Fisherman from Okinawa
  • Sea Lion
  • ****
  • Uminchu
  • my YouTube
  • Location: Sacramento
  • Date Registered: Jun 2006
  • Posts: 3071
call (909)923-2828 & they'll tell you what to do.
oh, that's phone # for
Okuma Warranty Center
Okuma fishing Tackle
2310 E. Locust Court
Ontario, CA 91761

I had bunch of rods replaced before.

Naoaki


EWB

  • Sea Lion
  • ****
  • Location: Campbell, CA
  • Date Registered: Mar 2008
  • Posts: 6429
Mods this may be a good one to sticky...or perhaps an ongoing list of gear/tackle mfg contact info just thinking out loud.
-Eric Berg


  • Fishing is the perpetual series occasion of hope.
  • Location: San Francisco
  • Date Registered: May 2009
  • Posts: 6340
I am simply amazed on the customer service....hands down to OKUMA  :notworthy: :notworthy: :notworthy: they ROCK!!! Thanks everyone!!!!
Live today for tomorrow's sake.
We make a living by what we get, but we make a life by what we give.