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Topic: Worst Kayak store  (Read 3712 times)

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dilbeck

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Quote
I bought my last P13 from REI. It had a bad leak and took on water. I returned it to the Sac store, they took it back and ordered me another...no blame, questions or hassles.

I stopped by the REI used equip sale this morning and there was the kayak I returned. Had it marked down to $429. It was gone when I returned from my bike ride

Was the leak disclosed?  I'm a big fan of REI, and if it wasn't, I've lost a lot of respect for them.  They could potentially put somebody in great danger.

Michael



Papa Al

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Was the leak disclosed?  I'm a big fan of REI, and if it wasn't, I've lost a lot of respect for them.  They could potentially put somebody in great danger.

Michael

I didn't see anything on it mentioning the leak. It may have been on the tag.
All the boats had a big black marker X on the bow and stern. Sold used, as is.


Freddie

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Yeah... that place sucks eggs. I'll never buy anything from them let alone set foot in that f'n store.

Freddie


ravensblack

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Oh great. Now I need to go there just to see if I can prompt them into being rude so I can rip them :smt044
"I always entertain great hope" Robert Frost


Eric B

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Cal Canoe and Kayak's owner Keith is a standup guy in my experience

Ditto.  I received truly outstanding customer service from CCK.


ClearlakeKid

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Slime Ball poop heads are what I think about A.S

It bums me out all the people that are new to kayaking, and A.S is their first introduction to the sport.  :smt010

I wish I owned a Kayak shop, with a Ranger boat dealership on the side. :smt044


futhel

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you start that shop ill be a frequent visitor  :smt003 :smt003
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DrHabanero

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Was the leak disclosed?  I'm a big fan of REI, and if it wasn't, I've lost a lot of respect for them.  They could potentially put somebody in great danger.

Michael

I didn't see anything on it mentioning the leak. It may have been on the tag.
All the boats had a big black marker X on the bow and stern. Sold used, as is.

I am a big fan of the REI used gear sale and as it always state 'as is'. To be honest a leak could have been something as easy as screwing in the pole holders or tightening some straps. I buy a lot of things from this sale and can always seem to fix most items and I research it enough and feel comfortable that I can. Did you know where the leak was coming from? REI is still one of my favorite places to be merchandise since they have the customer service I have seen.
I'll rest when I'm dead!
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Wldrnshntr

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My gf bought a used one there this summer They made fell really uncomfortable there. Not planning on going back. The people at american river took really good care of me .
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