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Topic: Excellent Customer Service  (Read 1068 times)

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  • Cabeza de Martillo
  • Location: Costa de Oro, BCS
  • Date Registered: Jan 2011
  • Posts: 7705
Went diving last Saturday and had one of my bands break within the first 15 mins of my dive. Luckily the remaining band was enough to land a ling and cabby for a few dinners.  :smt001

Since I had Monday off I decided to get the band replaced so I'd be ready for the next trip. Tried multiple times to get in touch with the dive shop I bought my gun from. It was extremely frustrating to say the least at how difficult it was to communicate with this company. :smt013

Instead of writing a negative report on this particular establishment. I want to commend the new dive shop in the Bay Area, Red Triangle Spearfishing.
www.redtrianglespearfishing.com

Matt Lopez AKA Damanij provided me excellent customer service and went the extra mile to assure that I was well informed on my purchase.

He custom made my bands and demonstrated how to make my own for future use. I purchased some band materials and tool and made my very first bands this evening.

I would  recommend that you strongly consider Red Triangle Spearfishing for any of your future ab diving/ spearfishing needs.  :thumbsup:

Antonio
Pronounced in Spanish  ka·be·za de mar·t·yo
Translates to Hammerhead in English for my Gringo amigos.
....and yes that's me with a 6ft. green moray in the avatar.

"Spearos before Hos" - Silent Hunter

"Give your son a fish and you'll feed him for a day.
Teach him how to spearfish and he'll feed you for a lifetime" - Cabeza de Martillo

Proud Papa of ...........
2018 JAOTY Lucas aka Baja Ninja
2018 JDOTY Noah aka Silent Hunter


Chet

  • Sea Lion
  • ****
  • Location: Tracy, California
  • Date Registered: Jun 2013
  • Posts: 1524
+1 what Antonio said about Matt.
The band insert looks very clean. Who did you buy your gun from?
PM me if you don't want to say is in public.
For sale [Lithium Battery] Version_2 -> Postponing
http://www.norcalkayakanglers.com/index.php?topic=87570.0

For sale [Lithium Battery] Version_1 -> Postponing
http://www.norcalkayakanglers.com/index.php?topic=84409.msg959037#msg959037

=======================================

2016 Dune Hobie AI
2011 Red Hobie AI
Trident 15
Tarpon 140
Prowler 13

My adventure
http://www.norcalkayakanglers.com/index.php?topic=75214.0


FISHALLDAY

  • Salmon
  • ***
  • Location: Santa Clara, CA
  • Date Registered: Nov 2011
  • Posts: 395
Those bands look good!


Formerdiver

  • AOTY Committee
  • *
  • Date Registered: Jul 2013
  • Posts: 187
Antonio pleasure meeting you brother and thank you for the opportunity.  Those bands you did look clean hermano!  :smt007

Hope to see you out sooner than later....Nunya  :smt002  :smt044

Matt