Food Saver Deal $24

I got mine right away. I opened it, popped in a bag and the bottom seal wouldn't stay in. I thought crap, I got my $24 worth. I called the number on the box and the customer service guy shipped out a new seal kit and some free bags. Next day customer service calls and asked if I'm happy?. I said no. They asked why and I said I bought a new Foodsaver and it didn't work. They sent out a huge variety pack of bags and called again. Are you happy?. Hell no. Why?. Same answer. Why didn't you fix it?. I shouldn't have to, I bought a new Foodsaver (Just being a pain in the ass).  I think I'm getting a new unit and more bags. Food saver has great customer service. I have mixed feelings about my overall experience. They can still win me over. 

Hope the new one they send you will work without any flaw or else...

I got mine right away. I opened it, popped in a bag and the bottom seal wouldn't stay in. I thought crap, I got my $24 worth. I called the number on the box and the customer service guy shipped out a new seal kit and some free bags. Next day customer service calls and asked if I'm happy?. I said no. They asked why and I said I bought a new Foodsaver and it didn't work. They sent out a huge variety pack of bags and called again. Are you happy?. Hell no. Why?. Same answer. Why didn't you fix it?. I shouldn't have to, I bought a new Foodsaver (Just being a pain in the ass).  I think I'm getting a new unit and more bags. Food saver has great customer service. I have mixed feelings about my overall experience. They can still win me over. 

Hope the new one they send you will work without any flaw or else...

Even if it works great, I may or may not be happy. I feel a bit traumatized by the whole affair.   

You've Traumatized, but you being traumatized???