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Topic: Worst Kayak store  (Read 4031 times)

0 Members and 1 Guest are viewing this topic.

dilbeck

  • Sea Lion
  • ****
  • Location: San Jose
  • Date Registered: May 2006
  • Posts: 5861
Quote
I bought my last P13 from REI. It had a bad leak and took on water. I returned it to the Sac store, they took it back and ordered me another...no blame, questions or hassles.

I stopped by the REI used equip sale this morning and there was the kayak I returned. Had it marked down to $429. It was gone when I returned from my bike ride

Was the leak disclosed?  I'm a big fan of REI, and if it wasn't, I've lost a lot of respect for them.  They could potentially put somebody in great danger.

Michael



Papa Al

  • You can call me Al
  • Sea Lion
  • ****
  • Location: Sacramento
  • Date Registered: Aug 2005
  • Posts: 4144
Was the leak disclosed?  I'm a big fan of REI, and if it wasn't, I've lost a lot of respect for them.  They could potentially put somebody in great danger.

Michael

I didn't see anything on it mentioning the leak. It may have been on the tag.
All the boats had a big black marker X on the bow and stern. Sold used, as is.


Freddie

  • Sea Lion
  • ****
  • Shhhh... I'm sleeping.
  • Date Registered: Apr 2005
  • Posts: 1367
Yeah... that place sucks eggs. I'll never buy anything from them let alone set foot in that f'n store.

Freddie


ravensblack

  • Manatee
  • *****
  • Location: petaluma
  • Date Registered: Aug 2007
  • Posts: 11014
Oh great. Now I need to go there just to see if I can prompt them into being rude so I can rip them :smt044
"I always entertain great hope" Robert Frost


Eric B

  • Sea Lion
  • ****
  • Location: Fremont
  • Date Registered: Jul 2007
  • Posts: 4409
Quote
Cal Canoe and Kayak's owner Keith is a standup guy in my experience

Ditto.  I received truly outstanding customer service from CCK.


ClearlakeKid

  • BRIMMED OUT!
  • Salmon
  • ***
  • Location: Lakeport, Ca.
  • Date Registered: Sep 2008
  • Posts: 189
Slime Ball poop heads are what I think about A.S

It bums me out all the people that are new to kayaking, and A.S is their first introduction to the sport.  :smt010

I wish I owned a Kayak shop, with a Ranger boat dealership on the side. :smt044


futhel

  • Salmon
  • ***
  • Location: Orangevale, C.A.
  • Date Registered: Jan 2009
  • Posts: 454
you start that shop ill be a frequent visitor  :smt003 :smt003
Everybody should have the opportunity to fish


DrHabanero

  • Sea Lion
  • ****
  • BigLipRipper
  • Location: Suisun City
  • Date Registered: Jun 2006
  • Posts: 3095
Was the leak disclosed?  I'm a big fan of REI, and if it wasn't, I've lost a lot of respect for them.  They could potentially put somebody in great danger.

Michael

I didn't see anything on it mentioning the leak. It may have been on the tag.
All the boats had a big black marker X on the bow and stern. Sold used, as is.

I am a big fan of the REI used gear sale and as it always state 'as is'. To be honest a leak could have been something as easy as screwing in the pole holders or tightening some straps. I buy a lot of things from this sale and can always seem to fix most items and I research it enough and feel comfortable that I can. Did you know where the leak was coming from? REI is still one of my favorite places to be merchandise since they have the customer service I have seen.
I'll rest when I'm dead!
2016 Ocean Kayak Predator
2014 Malibu X-Factor ,2014 Malibu Mini-X
2010 Malibu X-Factor ,2006  Ocean Kayak Drifter 
2011 Yakhopper Ocean Kayak Trident 4.7   Winner!
GS4 - 4th place


Wldrnshntr

  • Sea Lion
  • ****
  • Work hard play hard
  • Location: Penn Valley 95946
  • Date Registered: Jan 2009
  • Posts: 2414
My gf bought a used one there this summer They made fell really uncomfortable there. Not planning on going back. The people at american river took really good care of me .
http://wall-acepainting.com/index.html
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