Broken/failed Hullavator struts

You should at least call Thule.  I lost a part from a TracRac (Thule subsidiary) ladder rack that wasn't available anywhere, and when I phoned them, they sent me one for free.  They are really good to work with if you phone in.  Email and forums have their limits when asking for this kind of help.  Just saying.

This post is old but just replying in case others may find it helpful.
Used two new gas struts - part number AF042-069 from Grainger (part - 6EYH9), $50 each.
https://www.grainger.com/product/BANSBACH-EASYLIFT-Gas-Spring-Std-6EYH9

Watch this youtube.
from Jay Jeep helped., even though I improvised a bit.

This post is old but just replying in case others may find it helpful.
Used two new gas struts - part number AF042-069 from Grainger (part - 6EYH9), $50 each.
https://www.grainger.com/product/BANSBACH-EASYLIFT-Gas-Spring-Std-6EYH9

Watch this youtube.
from Jay Jeep helped., even though I improvised a bit.

So far mine has been holding up just fine. Thanks for the video, and part number they will be handy if mine takes a turn for the worse.

Good information. I bookmarked this just in case it's ever needed.

Thanks,
Al