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Topic: Mega Thanks to Ariel at Rack Solid!!  (Read 866 times)

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Rock Hopper

  • SonomaCoastSafetySquad
  • Global Moderator
  • A-Hull Muggle
  • Location: Santa Rosa
  • Date Registered: Apr 2005
  • Posts: 13358
It's good to have you back, Ariel!

In Loving Memory of Mooch, Eelmaster, Shicken, and Cabeza De Martillo

I started kayak fishing to get away from most of you...


Yakhopper

  • Life is Good!
  • Sea Lion
  • ****
  • Location: Medford Oregon
  • Date Registered: Oct 2007
  • Posts: 4319
Can't say enough good things about this man or company.
On my way to GS-7 I hit a nasty pothole and herd a bad sound. As I unloaded the cargo box, I noticed a crack in the base where it mounts to the vehicle. I showed it to Arial and without hesitation he says "no problem... We can warranty that" now that is service.
I will be driving from Fresno to S.F. on Monday to pick up the replacement and ???
Well worth the drive for service like that.
Thanks for the real customer service Ariel.

See Ya Soon,
Eric / Yakhopper

Hobie Outback (dune)


G-Whiz

  • Sea Lion
  • ****
  • I'm Glen, from the mailroom!
  • Date Registered: Aug 2010
  • Posts: 5036
Went by his store today and help Joel's sister get a hitch for her SUV; and got great service and a great price!

Thanks Ariel!
The one who dies with the most toys, WINS!



Baitman

  • Sea Lion
  • ****
  • Location: Stockton
  • Date Registered: Mar 2011
  • Posts: 2491
   And The Man knows how to fish !       :smt006
Sometimes the fish isn't the only prize.
2nd place  Simply Fishing 2013
   Designer  Raptor kayaks





You must pass through the valley of stupidity to ascend the mountain of knowledge.