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Topic: SharkShield Issues  (Read 614 times)

0 Members and 1 Guest are viewing this topic.

SFHarry

  • Sand Dab
  • **
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  • Location: Fortuna CA
  • Date Registered: Apr 2012
  • Posts: 91
Sent my SharkShield in to be diagnosed and repaired about a month ago and have heard nothing back. Yesterday I see a post on their site about reorganizing the company! I have posted to their office and left messages but no response yet. Anybody have more current info on what is going on?
Hobie Outbacks 2019, 2012
DOA Humboldt Kayak Group 2012-2023
GS8, GS9, GSX, GS11, GS12, GS13
Rockfish Wars 2014, 2015, 2016
AKA: Hobie-Wan Kenobi


Bolicks

  • Sand Dab
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  • Location: Berkeley
  • Date Registered: Dec 2022
  • Posts: 25
Oh man, I just ordered one on Monday... what're the odds their new entity warranties it...


Bolicks

  • Sand Dab
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  • Location: Berkeley
  • Date Registered: Dec 2022
  • Posts: 25
Sent my SharkShield in to be diagnosed and repaired about a month ago and have heard nothing back. Yesterday I see a post on their site about reorganizing the company! I have posted to their office and left messages but no response yet. Anybody have more current info on what is going on?

Where did you see their post? Can't find it.


SFHarry

  • Sand Dab
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  • Location: Fortuna CA
  • Date Registered: Apr 2012
  • Posts: 91
Yikes! Direct from SharkShield or a 3rd party? Hope I don't have to write off $450 if I don't hear from them.
Hobie Outbacks 2019, 2012
DOA Humboldt Kayak Group 2012-2023
GS8, GS9, GSX, GS11, GS12, GS13
Rockfish Wars 2014, 2015, 2016
AKA: Hobie-Wan Kenobi


Bolicks

  • Sand Dab
  • **
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  • Location: Berkeley
  • Date Registered: Dec 2022
  • Posts: 25
Yikes! Direct from SharkShield or a 3rd party? Hope I don't have to write off $450 if I don't hear from them.

3rd party... hasn't shipped yet, so I'm furiously trying to cancel the order...


fishbushing

  • Sea Lion
  • ****
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  • Location: San Jose
  • Date Registered: Oct 2018
  • Posts: 3026
Call the credit card see if they can stop payment or reimburse you
-Jason


essrigr

  • Salmon
  • ***
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  • Location: San Rafael, CA
  • Date Registered: Mar 2023
  • Posts: 277
I bought mine from marin dive center in San Rafael, you could call them and ask, or maybe another dive shop that sells them, hope all works out, I have two units, for freediving and scuba, I'd hate to see they can't be repaired, R.


NowhereMan

  • Manatee
  • *****
  • 44.5"/38.5#
  • View Profile YouTube Channel
  • Location: Lexington Hills (Santa Clara County)
  • Date Registered: Aug 2011
  • Posts: 11517
Good luck. Let us know how it turns out...
And have you traveled very far?
Far as the eye can see
How often have you been there?
Often enough to know


mdoka_matt

  • Sea Lion
  • ****
  • Its happening like Soledad
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  • Location: Santa Cruz
  • Date Registered: Jun 2010
  • Posts: 1185
I sent mine in for warranty exchange a couple years ago.  Service was very slow, but if did eventually arrive.
2010 T-13   Sand                    
2011 T-13   Yellow
2012 Hobie Adventure Dune


IsaoK

  • Sea Lion
  • ****
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  • Location: San Francisco
  • Date Registered: Jul 2013
  • Posts: 1061
I sent mine in last week, no response yet……


Bolicks

  • Sand Dab
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  • Location: Berkeley
  • Date Registered: Dec 2022
  • Posts: 25
Anyone have any info on what's going on with OceanGuardian?


 

anything