PayPal Sucks

I sold my Revo to a fellow who paid me through PayPal.  First time, ever, that I received a payment through PayPal.

THE BUYER IS COMPLETELY AND TOTALLY ABSOLVED OF ANY AND ALL FAULT IN MY ISSUE WITH PAYPAL, AND I DO NOT IMPLY IN ANY WAY, NOR SHOULD ANYONE INFER, THAT THEY WERE IN ANY WAY AT FAULT.  HE DID EXACTLY WHAT WAS REQUIRED OF HIM.  PAYPAL SUCKS.

Went to transfer the funds to my bank on Wednesday and kept getting blocked and couldn't complete the transfer.  First call, I was told my account wasn't verified.  Checked everything in my account, and yes, indeed I am completely verified.  Second call, I was told I was using new, unrecognized technology and it was for my own security.  Nope.  Checked my account and it's the same old technology I've always used to pay someone, and it's all verified.  Third call, I was told I was not at home, but was in Canada.  Huh?  Checked my IP address and it's identifying me as being at home.  Checked my cell phone and the GPS showed me right in my living room.  Fourth call, I was told there was some suspicious activity flagged in my account.  Escalated that call to a supervisor who told me there was no suspicious activity in my record, but I had to wait 30 to 48 days for the flag to clear.

I took an hour off to calm down and become coherent again.

Fifth call, I asked for a supervisor right off and explained that this was my fifth call, not counting a previous escalation, and everyone had, so far, lied to me.  He monitored my attempt to transfer the funds and asked me some security questions just before I hit "Do It" and the transaction went through.  Sort of.  I got a confirmation screen (no confirmation number) and a notice that the transfer would take up to 24 hours to reach my bank

The funds should have been in my bank account yesterday, before noon.  They weren't.  They weren't in my PayPal account either - the transaction record says the money was sent to my bank.  Called the bank, and they confirmed what I could see on the computer screen, that PayPal had only completed some test transfers, but not the real transfer.  And nothing was pending, incoming or outgoing.

Sixth call, I was told the funds had been sent and must be in process at my bank.  No, they are not.  My bank is nice to me, they checked all the way back to the clearing house for electronic transfers and there's nothing in process.

Well, we sent it, is there anything else I can do for you?

Google gets involved so I can find out if there's a way to resolve this, and to my surprise, it isn't completely uncommon for PayPal to just lose funds from a person's PayPal account.  There are class-action lawsuits and several State Attorneys General investigating PayPal for the same thing.

Holy crap!  If you use PayPal, now might be a good time to stop using it.  If I ever find the money, I'm getting out, because you cannot close an account until you find the lost money because closing your account will deny you any claim to the cash!

Anyone else have problems with PayPal?

AGAIN THE BUYER DID EVERYTHING EXACTLY RIGHT ON HIS END AND IS NOT IN ANY WAY INVOVLED IN MY PROBLEM WITHDRAWING FUNDS FROM PAYPAL

For larger amounts I always go  with cash and a hand shake.
Good luck. I hope you get your money in the end.

Thanks for the info. I've never been a big fan of paypal and rarely use it---and then only for small transactions.

I had an issue like that in when I first used it. Once established, no issues. But dang..I hate hiccups in my $ like that..


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I had two accounts.  One for business and one personal.  Had them both for years and then they wanted me to reverify one account and I had to send in a copy of my ID and Social Security Card.  Hell no, so I deleted that account. 

I kept the other one for small purchases but don't keep money in it as the transfers back to a bank account take to long. 

That sucks what they did to you.  Hope the money shows up. 


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Your lucky PP they answered the phone
When I had trouble they were no help
Have never used again and wont in future
Most business have caught on to the problem and now offer option of using CC instead.
Dont use payPal

I had an issue like that in when I first used it. Once established, no issues. But dang..I hate hiccups in my $ like that..

How did it get resolved?  I always used it when I didn't trust the payment system when buying from a new (to me) merchant and didn't want my CC in their system.  I never thought there's be a screw-up if I was getting paid.  Rats!

I had an issue like that in when I first used it. Once established, no issues. But dang..I hate hiccups in my $ like that..

How did it get resolved?  I always used it when I didn't trust the payment system when buying from a new (to me) merchant and didn't want my CC in their system.  I never thought there's be a screw-up if I was getting paid.  Rats!

Reach of an idea...can the purchaser send you a check, and wait for this to be resolved just on good faith.  I feel fairly sure that it will get resolved, when is the ?.  Hope it works out super soon, only if the purchaser has the means to be helpful.

I had an issue like that in when I first used it. Once established, no issues. But dang..I hate hiccups in my $ like that..

How did it get resolved?  I always used it when I didn't trust the payment system when buying from a new (to me) merchant and didn't want my CC in their system.  I never thought there's be a screw-up if I was getting paid.  Rats!

Reach of an idea...can the purchaser send you a check, and wait for this to be resolved just on good faith.  I feel fairly sure that it will get resolved, when is the ?.  Hope it works out super soon, only if the purchaser has the means to be helpful.

This isn't about the purchaser.  Paypal took it from curplunkie and is going to hold it for a good long while before giving it to tinker.  All the while giving tinker the runaround.  welcome to paypal.

It may be possible to have curplunkie verify the purchace with paypal.  that ultimately helped me when I had a problem, i think, because the money was released about 10 days after that and 25 days or so from when the transaction was initiated.

paypal indeed sucks.

What crash said.  The purchaser completed his part of the transaction promptly, correctly, and completely.  He is not involved in my War on PayPal and I won't allow him to get involved in any way, for any reason.  Nothing about this has anything to do with the purchaser - not one thing - and it's not his job to help out with my end.

But thanks for the suggestions, guys.  They may help others in the future.

What crash said.  The purchaser completed his part of the transaction promptly, correctly, and completely.  He is not involved in my War on PayPal and I won't allow him to get involved in any way, for any reason.  Nothing about this has anything to do with the purchaser - not one thing - and it's not his job to help out with my end.

But thanks for the suggestions, guys.  They may help others in the future.

Heard that, just brainstorming...

That really sucks.
I had a similar thing happened when I first used Paypal. The amount was around $350. I transferred to my bank acct. Nothing. Called paypal a few times got the same answer as yours. Then it showed up 4-5 days later in my bank acct. What a relief at that time.
Now I can do bigger transfer without any issue. I guess my account has established.

Wait a few more days, it might show up.

Crazy and crappy!!

I use PayPal personally (for $ that I send to my parents and for Ubers lol), and we use it for AOTY/DOTY/PIF and have never had any problems (knock on wood).

Hope you get it resolved soon!!

 

Sincerely,

Jim

I use PayPal constantly and have never had any issues with them.  I pay all my KayakBassFishing.com and Yak-A-Bass NorCal tournament entries fees with them each month and get my winnings paid back to me through them.  I also use them for 90% of my fishing tackle purchases.  I keep about $2,000 in there as my PayPal account balance and haven't had any hiccups with their system as of yet.  When I transfer some of my winnings from there to my bank account it generally takes less than 24 hours.

Not withstanding all the crap you've gotten from PayPal (you've changed my mind on them).  You mentioned "clearing house".  If it'a an ACH transfer (Automated Clearing House), I would expect it to take about 72 hr to reach your acct.  Sometimes faster but the 3rd day thing has been my experience with other inter-bank transfers, never done one with PayPal.  Also I believe it's almost impossible to track during that time.

You did say you had a 24hr window so perhaps your transfer system is a different one.